🌱 How We Support You on OurLocality

Welcome to OurLocality! We’re here to help you grow your community project online—without code, fuss, or hidden costs.

👋 What We Can Help With

  • Logging in and account recovery
  • Editing pages and posts (we recommend the Block Editor)
  • Getting your own domain mapped to your site
  • Basic layout and content tips
  • Keeping your website tidy, secure, and up to date
  • Basic legal compliance

We’re a WordPress multisite network—like WordPress.com—but locally owned and grown. This means your site lives inside a shared system. It’s safe, simple, and powerful.

🚫 What We Can’t Do

  • Add new plugins or custom themes unless you’re running a funded project
  • Support for scripting, PHP hacks, iframes (use oEmbed instead), or advanced coding
  • Access to Theme or Plugin Editors (they’re locked down for safety)
  • Support Chrome OS (it’s quirky and unreliable here)
  • Fix VPN-related login issues (disable your VPN first)

Our no-code platform allows html, css, wp code (be careful tho’) and query loops

💡 Common Fixes & Tips

  • Locked out? Wait 30 mins and try again with the right username/password
  • On a VPN? Turn it off and retry
  • Something else weird? Try an incognito window or another browser
  • Handover? Ask the previous admin to add you as the new administrator

Only site Administrators can request direct help.
Editors and Authors: please contact your Admin.

💻 Need Training?

If your project is unfunded and hasn’t had a recent makeover, we’ll give you one hour of free training. Sustaining Dunbar projects are always welcome.

💷 Pricing Made Simple

Most things cost £75:

  • Hosting (per year)
  • Extra storage (per year)
  • Domain + email DNS
  • Training (per hour)
  • Plugin setup (if approved)

Bundles:

  • Website + email: £150/year
  • Simple website build (up to 5 pages): £375 donation
  • Workspace or email migration: £375 donation

💌 For payment info, contact treasurer@sustainingdunbar.org.

🔗 Resources

We’re here to help your project thrive—securely, locally, and (a bit more sustainably.)