
Why ourlocality?
- it is all very local (well the support is, the server is in Cambridge not Timbuktu)
- we answer most questions within the hour (unless you are a night owl)
- you’re confused by modern website technology (thankfully we love it)
- you don’t want to learn about plugins, ssl, sftp, ssh, php, js or whatever (css lovers are however welcome)
- you dislike the palaver of constant updates (we do that for you)
- you don’t want to be distracted by the design or infinite choice (our slimmed down service is focused on the basics)
- you want to be safe and secure (we deploy a number of threat alerts and our hosts take a daily backup of everything and we do the same)
- you don’t want to give your data to social media companies willy nilly (nor do we, but enable a minimal news feed instead)
- we won’t sell or monetise your data (we’re not very good at that)
- we are locally owned by a Community Development Trust (Sustaining Dunbar subsidises the service)
- we’ve been at it for over 10 years and know our customers’ needs (some of them rather too well)
3 AFFORDABLE DIY WEBSITE PLANS
GO MONTHLY

ONE
£3
PER MONTH
1 site
250Mb storage
domain mapping
no page limit
FORUM HELP

MORE
£6
PER MONTH
1 site
1Gb storage
domain mapping
no page limit
EMAIL HELP

PLUS
£12
PER MONTH
3 sites
3Gb storage
domain mapping
no page limit
PHONE HELP
GO YEARLY
CONTACT US OR SETUP A STANDING ORDER

ONE
£36
PER YEAR
1 site
250Mb storage
domain mapping
no page limit
FORUM HELP

MORE
£72
PER YEAR
1 site
1Gb storage
domain mapping
no page limit
EMAIL HELP

PLUS
£144
PER YEAR
3 sites
3Gb storage
domain mapping
mail mapping
no page limit
PHONE HELP
need more?
THE ALL IMPORTANT SSL SECURITY CERTIFICATE IS INCLUDED
EXTRA TOPPINGS
£35 PER SERVICE
You need a paid up plan MORE
and an ANNUAL package to qualify
e.g. help to choose, manage and transfer in a domain;
choose, enable and configure our plugin basics
To setup your email on your domain with Google GSuite and help you transfer your email: £250
.
Need a lot more?
If you require regular maintenance, support and advice, reclaiming your digital life, we may be able to tailor a plan just for you starting at £75 / month.
Just looking? Then why not start on a FREE PLAN.
FAQ
CAN I HAVE A FREE SITE?
Yes. Free sites are limited to 250Mb of storage space (but pages and posts remain unlimited).
Most of our users start on free, and it is amazing what you can do. If you are not ready to commit, start with a free site.
I ALREADY HAVE A DOMAIN CAN I KEEP MY FREE SITE?
We have removed domain mapping from free websites – purchase a plan and we will re-instate the mapping.
Nota bene: domain forwarding will no longer work without us creating a certificate for you, which requires a paid plan.
CAN I CANCEL A PLAN?
Yes. But we cannot credit you with any unused time.
I NEED HANDHOLDING
The majority of our users are not experts, but many have got a long way without any support, so you can do it too.
However, if you are completely new to websites or want some hands on familiarisation / training at any point, we can arrange a session.
Booking a session can help concentrate the mind and even with a vague plan of action it is amazing what can be achieved in a few hours or a single day. With media assets, branding and content ready to go – we can help you get up and running very fast.
CAN YOU HELP ME MOVE MY SITE ELSEWHERE?
Yes, if you are minded to leave, we can give you full instructions on how to export all your content as xml and then reimport it on your own hosting or local server.
We have have nursed numerous startups, said goodbye and then welcomed them back again when self hosting got too difficult.
CAN I INSTALL MY OWN PLUGINS & THEMES?
Not on our hosting setup. Our hosting is designed around the needs of customers for whom managing a website is challenging and who don’t know their SSH from their SFTP.
If you are developing a site for one of our clients, contact us first, it may save you a lot of time and energy. We can assist with xml imports from a number of formats. We may also be able to add functionality if we feel it would benefit the wider community and will not undermine the security and integrity of the network.
BUT ISN’T THE SOFTWARE FREE?
WordPress is opensource software, which is free to download. But running a server hosting environment has running costs, and then there’s additional costs for an IP address, backup, recurring software licences, and time to keep an eye on everything and help people out – so it all adds up.
We endeavour to keep everything up to date, with security updates applied and major releases applied within hours.
With ever more dependencies to keep on top of we are often tending to things while you sleep every day of the year.
IS MY SITE SECURE?
Defending the platform from hackers and investigating problems and issues arising now takes up much more time than before.
Keeping softwares up to date helps us combat many security issues, so if you have an older template or rely on functionality that has no current support, we will intervene and give you advice.
We have several means of defending your sites from brute force password attacks, blocking bad IP addresses, preventing more sophisticated attacks and controlling SPAM.
You can do your bit by ensuring you change passwords at intervals, use a unique one, never share it and use one of our Two Factor Authentication services.
We provide a free SSL certificate if you have a domain or subdomain mapped, but this requires a paid up plan.
Our setup is designed to help you with GDPR compliance.
QUESTIONS?
Drop us a line –
ourlocality@sustainingdunbar.org
Summary of options
WHAT YOU GET | BASIC | MORE | PLUS | |
Domain mapping (you manage renewals and your own DNS) | yes | |||
Domain mapping (we manage renewals and DNS) | yes | yes | ||
Unlimited pages and posts | yes | yes | yes | |
Basic file space (256Mb) | yes | |||
More file space (1Gb) | yes | |||
A lot more file space (3Gb) | yes | |||
Multiple domains or subdomains (up to 3) | no | no | yes | |
Plugin configuration – from our toolset (£35) | no | yes | yes | |
Additional plugins added and configurations | no | no | yes | |
Email mapping and sub domains and DNS protection | no | no | yes | |
nota bene, if you are confident managing your own DNS but need more space, then choose either the More or Plus Plans; for all additional work you need to be on an annual plan (More or Plus); added plugins are subject to a one off evaluation and testing fee – ask for a quotation (Plus only). Monthly budget plans assume you have limited requirements and do not need more advanced customisations.
DID WE PRESS THE RIGHT BUTTON?
YES?
With over ELEVEN years of experience of working with charities, volunteer-led groups, startups and unincorporated bodies we know how they work and how to make them work better.
there’s no more need to keep your fingers crossed
Did you know that when you publish a story we'll syndicate it and spin it out to social media?